1.888.GLASVAN

Last Updated: August 20, 2026

Glasvan Great Dane respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how Glasvan Great Dane collects, uses, discloses and protects personal information when you visit glasvangreatdane.com, submit a form, inquire about our inventory, products or services, communicate with us, subscribe to marketing communications, or otherwise interact with our business.

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, services or legal requirements. The “Last Updated” date at the top of this page identifies when the Policy was most recently revised.

  1. What We Mean by Personal Information

Personal information generally means information about an identifiable individual.

Depending on how you interact with Glasvan Great Dane, this may include:

  • your name;
  • email address;
  • telephone number;
  • mailing or business address;
  • job title;
  • company or organization;
  • information you provide in an inquiry or message;
  • information about products, inventory, parts or services in which you have expressed an interest;
  • records of communications with us;
  • marketing preferences and consent records;
  • Internet Protocol address;
  • browser, device and operating-system information;
  • information about how you interact with our website, advertisements and digital communications; and
  • other information you voluntarily provide to us.

Certain business contact information, such as an individual’s name, title, business telephone number, business address or business email address, may not be considered personal information under applicable privacy law when used solely to communicate with that individual in relation to their employment, business or profession. We nevertheless handle business contact information responsibly and in accordance with this Policy where appropriate.

  1. Information You Provide to Us

We collect information you choose to provide when you interact with Glasvan Great Dane.

For example, you may provide information when you:

  • submit a contact form;
  • inquire about a new or used trailer or shunt truck;
  • request information about inventory;
  • inquire about parts;
  • request service or repair information;
  • ask for a quote or additional product information;
  • communicate with our sales, parts or service teams;
  • subscribe to marketing communications; or
  • otherwise contact us by telephone, email, website form or another communication method.

The information collected will depend on the nature of your request and may include your name, company, email address, telephone number, equipment or product interest, preferred location, and the contents of your message.

When you submit an inquiry, we use the information you provide to respond to that inquiry and communicate with you about the products or services you have requested.

  1. Information Collected When You Use Our Website

When you visit our website, certain information may be collected automatically through cookies, pixels, tags, analytics tools and similar technologies.

This information may include:

  • your IP address;
  • browser type;
  • device type;
  • operating system;
  • referring website or advertising source;
  • pages you visit;
  • inventory or content you view;
  • links or buttons you select;
  • approximate geographic information derived from your IP address;
  • date and time of your visit;
  • time spent on pages;
  • website navigation and interaction information; and
  • information used to measure advertising and website performance.

We use this information to operate and improve our website, understand how visitors use it, measure the effectiveness of our marketing, improve the relevance of our advertising, maintain website security and better understand customer interests.

  1. How We Use Personal Information

Glasvan Great Dane may use personal information for purposes that include:

  • responding to inquiries and requests;
  • providing information about trailers, shunt trucks, parts, service, repairs and related products and services;
  • providing quotes or other requested information;
  • communicating about specific inventory in which you have expressed an interest;
  • managing sales, service and customer relationships;
  • processing and administering transactions;
  • facilitating financing or other transaction-related services where requested;
  • following up on customer and prospective customer inquiries;
  • providing customer service and support;
  • maintaining records of communications and transactions;
  • operating, maintaining and improving our website;
  • analyzing website use and customer interests;
  • measuring marketing and advertising performance;
  • understanding how visitors arrive at and interact with our website;
  • supporting advertising and remarketing activities where permitted;
  • sending marketing communications where we have consent or are otherwise permitted by law;
  • protecting our website, systems, customers and business from fraud, misuse or security threats;
  • complying with legal, regulatory, contractual and accounting requirements; and
  • carrying out other purposes that we identify to you at or before the time information is collected.

We will not use personal information for a new purpose that is materially different from the purpose for which it was collected without obtaining additional consent where required by law.

  1. Consent

The form of consent we rely on depends on the circumstances, the sensitivity of the information and the purpose for which it is collected, used or disclosed.

When you voluntarily provide information to Glasvan Great Dane for a clear purpose, such as submitting an inquiry about a trailer, requesting parts information or requesting service, we may use that information for the purpose reasonably associated with your request.

Submitting an inquiry does not, by itself, mean that you have agreed to receive ongoing promotional email communications from Glasvan Great Dane.

Where we seek your express consent for ongoing marketing communications, we will provide a separate opportunity to opt in.

You may withdraw your consent to the collection, use or disclosure of personal information where consent is the applicable legal basis, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide certain services where the information is necessary to provide those services.

  1. Marketing Communications

Glasvan Great Dane may send commercial electronic messages about products, inventory, parts, services, promotions, company news and other information where you have provided consent or where otherwise permitted by applicable law.

Where we request express consent to send ongoing marketing communications, the choice to receive those communications is separate from submitting an inquiry or requesting a product or service.

You may unsubscribe from marketing emails at any time by using the unsubscribe mechanism included in the message or by contacting us.

Unsubscribing from marketing communications will not prevent us from contacting you where necessary to respond to an active inquiry, complete a transaction, provide requested service, communicate important information about an existing business relationship, or otherwise communicate with you where permitted by law.

We may retain records relating to consent and unsubscribe requests as necessary to administer your preferences and demonstrate compliance with applicable law.

  1. Cookies and Similar Technologies

Our website uses cookies and similar technologies to operate the website, remember preferences, understand website use, measure marketing effectiveness and support digital advertising.

Cookies are small data files that a website or third-party service may place on or associate with your browser or device.

Depending on the website features and your preferences, cookies and similar technologies may include:

Necessary Cookies

These support functions necessary for the operation, security and functionality of the website.

Analytics and Performance Cookies

These help us understand how visitors use our website, including which pages and inventory visitors view, how visitors navigate the site and how they arrived at the website.

Functional Cookies

These may help remember preferences or provide enhanced website functionality.

Advertising and Marketing Cookies

These may help us measure advertising performance, understand whether an advertisement resulted in a website visit or other action, create or measure advertising audiences, and deliver more relevant advertising on other websites or digital platforms.

We may use third-party analytics and advertising services, including services provided by Google, where enabled on our website.

  1. Cookie Preferences

Glasvan Great Dane uses a cookie consent and preference-management tool provided by CookieYes.

When you visit our website, you can use the cookie consent tool to review and manage your preferences for non-essential cookies and similar technologies.

You may also change your cookie preferences later through the Cookie Settings function available on our website.

Your choices may affect certain website features or the way content is personalized or measured.

You may also configure your browser to restrict or delete cookies. Browser-level settings operate separately from the preferences available through our website.

  1. Digital Advertising and Remarketing

Glasvan Great Dane may use digital advertising platforms to promote our products and services and measure the effectiveness of advertising campaigns.

Subject to applicable law and your cookie preferences, advertising technologies may allow us and our service providers to:

  • understand whether you arrived at our website through an advertisement;
  • measure actions taken after viewing or selecting an advertisement;
  • measure advertising campaign performance;
  • develop audiences based on visits or interactions with our website;
  • show advertisements to previous website visitors on other websites or digital platforms;
  • limit or manage the frequency of advertising; and
  • improve the relevance and effectiveness of our marketing.

These activities may involve cookies, advertising identifiers, device information, IP addresses and website interaction information.

You can manage the use of non-essential advertising technologies through our Cookie Settings tool.

  1. When We Share Personal Information

Glasvan Great Dane does not sell or rent personal information to third parties for their independent marketing purposes.

We may disclose personal information to service providers and other organizations that assist us in operating our business.

These may include:

  • website hosting and technology providers;
  • customer relationship management and business-system providers;
  • analytics providers;
  • digital advertising platforms;
  • email and marketing service providers;
  • information technology and cybersecurity providers;
  • payment or financial service providers where applicable;
  • banks or financing partners where required to facilitate a requested transaction;
  • professional advisers, including accountants, auditors, insurers and legal advisers;
  • companies providing services on our behalf; and
  • government, regulatory, law-enforcement or other organizations where disclosure is required or permitted by law.

We expect service providers that process personal information on our behalf to use appropriate safeguards and to use the information only for authorized purposes.

We may also disclose or transfer information as part of a proposed or completed business transaction, such as a financing, reorganization, merger, acquisition, sale or transfer of all or part of our business or assets, subject to applicable legal requirements.

  1. Processing and Storage Outside Canada

Some of the service providers Glasvan Great Dane uses may process or store personal information outside Canada, including in the United States.

As a result, personal information processed in another jurisdiction may be subject to the laws of that jurisdiction and may be accessible to courts, law-enforcement agencies, government authorities or national-security authorities in accordance with applicable local law.

Where we use third parties to process personal information on our behalf, we take reasonable steps appropriate to the circumstances to require that the information be protected in a manner consistent with our obligations under applicable Canadian privacy law.

  1. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, meet our legitimate business requirements and comply with applicable legal, tax, accounting and regulatory obligations.

Retention periods may vary depending on the type of information and the nature of our relationship with you.

For example, information relating to transactions, service records, customer relationships, consent and compliance obligations may be retained for longer periods where reasonably necessary.

When personal information is no longer required, we take reasonable steps to securely delete, destroy or anonymize it.

  1. Accuracy of Personal Information

We take reasonable steps to keep personal information as accurate, complete and up to date as necessary for the purposes for which it is used.

You may contact us if you believe personal information we maintain about you is inaccurate or incomplete.

  1. Safeguarding Personal Information

Glasvan Great Dane uses administrative, technical and physical safeguards that are appropriate to the sensitivity of the personal information in our possession or control.

These safeguards are intended to protect information against risks including loss, theft, unauthorized access, disclosure, copying, use or modification.

Access to personal information is limited to employees, contractors and service providers who require access for legitimate business purposes.

No method of transmitting or storing information can be guaranteed to be completely secure. We therefore cannot guarantee absolute security, but we take reasonable measures designed to protect personal information in our possession or control.

  1. Privacy and Security Breaches

Glasvan Great Dane maintains procedures for responding to actual or suspected privacy and security incidents.

Where a breach of security safeguards involving personal information creates a real risk of significant harm, we will notify affected individuals and report the breach to the appropriate privacy regulator as required by applicable law.

We also maintain records of breaches as required by law.

  1. Accessing or Correcting Your Personal Information

Subject to certain legal exceptions, you may request access to personal information that Glasvan Great Dane holds about you and request that inaccurate or incomplete information be corrected.

We may need to verify your identity before responding to a request.

Depending on the jurisdiction in which you are located, you may have additional rights regarding your personal information under applicable provincial privacy legislation.

To make a privacy request, contact our Privacy Officer using the information below.

  1. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Glasvan Great Dane is not responsible for the privacy practices, security or content of third-party websites. When you leave our website, we encourage you to review the privacy policies and practices of the website or service you are visiting.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our business, website, technologies or legal obligations change.

When we make changes, we will post the revised Privacy Policy on our website and update the date shown at the top of the Policy.

Where required by law, we will provide additional notice or obtain additional consent before implementing a material change affecting how we collect, use or disclose personal information.

  1. Contact Our Privacy Officer

If you have questions about this Privacy Policy, our privacy practices, the personal information we hold about you, or wish to make an access, correction or privacy-related request, please contact:

Privacy Officer
Glasvan Great Dane
1201 Aimco Blvd.
Mississauga, Ontario L4W 1B3
Canada

Email: info@glasvangreatdane.com
Telephone: 1-888-GLASVAN